SAP Business One has tons of useful reports and features, one such report is the "Open Items List". This is a stock report which has unique abilities to allow you quick access to documents that are open. This is good for spotting customer service issues before they become too big of a headache for your company.
Knowledge Base: Production Module
Enables you to handle bills of material and production orders.
As you can imagine, the ability to export data to Microsoft Excel directly from the SAP Business One client is a powerful tool. This can be used to get a good look at the data, run further summaries and calculations, and can even be used to import the data back into SAP B1 using the Data Transfer Wizard.
The purchase request document in SAP Business One can be used as the preliminary step in the entire purchasing process. It allows users to initiate the purchasing process by submitting their needs.
There are many times when troubleshooting customer service or procedural issues you need to know "who did what" on a marketing document or master data. This is where the change log comes in to play. The change log will show you exactly who changed a document and answers many of the important questions.
The relationship map is a graphical display of the base document and target document tree, posting details, or the master data involved with the marketing document. It is useful for getting the whole picture of a process where you are starting with just one piece of information, like a sales order number.
SAP Business One alerts are a very powerful way to increase visibility of certain issues in your organization. If there is information your company needs to succeed on the regular chances are you can design an alert to give you the information you need at your fingertips.